General conditions of sale

Terms and conditions :

1.       PRICE

Our "tariff" prices are exclusive / with Luxembourg VAT (17%). The prices are ex-works, that is to say not including transport costs. These vary depending on the nature, destination and weight of the goods purchased and will be, depending on the case, displayed before finalizing the payment or a new invoice including transport costs will be sent to you in the event of payment to 30 days.

2.       PAYMENT OF INVOICES

Our invoices are payable, unless otherwise specified, in cash on our bank accounts:

ING Luxembourg: LU53 0141 2429 2140 0000
bic: CELLLULL

ING Belgium: BE19 3400 7458 0712
bic: BBRUBEBB

BGL BNP PARIBAS: LU52 0030 1613 1240 1000
bic: BGLLLULL

Any late payment may result in interest of 12% per annum.

3.       TRANSPORT

The shipping costs will be borne by the customer unless otherwise stipulated.

The IMA-X company can in no way be held responsible for the loss or delay in the delivery of a package, however it will do everything possible to find this package and have it delivered as quickly as possible to the recipient. In the event of absence during a delivery, the packages will be represented later; however the additional costs will be borne by the customer.

4.       MAJOR FORCE

IMA-X undertakes to deliver the ordered goods as soon as possible but may waive delivery in the event of major force such as: prolonged strikes, severe bad weather preventing all traffic, labor disputes, ... and cannot be held responsible.

 5.       EXCHANGE AND RETURN

The goods can only be returned to IMA-X after agreement and must be returned in perfect condition, in the original packaging and within a maximum period of 5 days after having received the authorization.

6.       LITIGATION

In the event of a dispute, an amicable solution will be sought. If it should not be successful, only the courts of Luxembourg are competent.